Zoom Communications Inc. has scheduled the release of its first-quarter fiscal 2027 financial results for May 21, after the U.S. markets close. The announcement comes as the company continues to navigate a post-pandemic landscape, with market participants closely monitoring its artificial intelligence initiatives, enterprise customer acquisition, and margin performance.
Shares of Zoom climbed 5.07% on Wednesday, closing at $95.76. That marks the stock's second consecutive daily gain and puts it within 2% of its 52-week high of $97.58, reached in January. The rally was fueled in part by a regulatory filing from Vanguard Portfolio Management, which disclosed a 5.05% passive stake in the company, holding 13.44 million shares.
Zoom's fourth-quarter results, reported in February, showed revenue of $1.247 billion, a 5.3% increase year over year. Enterprise revenue grew 7.1% to $757.3 million, while the online segment—serving consumers and small businesses—rose 2.6% to $489.7 million. However, average monthly churn ticked up to 2.9% from 2.8% a year earlier, a metric that tracks customer cancellations or downgrades.
For the current quarter, Zoom has guided for revenue between $1.220 billion and $1.225 billion, with adjusted earnings per share of $1.40 to $1.42. This non-GAAP figure excludes stock-based compensation and other items, offering a view aligned with management's profit expectations.
Investors will be looking for updates on Zoom's AI strategy, which the company is positioning as central to its evolution from a video-conferencing provider to an AI-first workplace platform. In April, Zoom appointed Russell Dicker, formerly a product leader for Microsoft Teams, as chief product officer to oversee AI-driven workflow development. Velchamy Sankarlingam, Zoom's president of product and engineering, noted that work remains fragmented across tools, underscoring the opportunity for integrated solutions.
Competitive pressures persist, with Microsoft Teams and Google Meet often bundled into broader workplace software suites. Spending on AI could also weigh on operating margins, a concern flagged by analysts. Zoom's ability to convert AI features into revenue, retain enterprise customers, and manage costs will be key themes when results are released.
The Vanguard filing, submitted on April 29, is a Schedule 13G, typically used by passive investors holding more than 5% of a company's stock. Vanguard stated it does not intend to influence or control Zoom's management, holding sole voting rights for only 40,725 shares but dispositive power over its entire stake.
Zoom's founder and CEO Eric Yuan has expressed confidence in the company's trajectory, projecting that Zoom will surpass the $5 billion revenue milestone in fiscal 2027. The May 21 earnings report will provide an early test of that outlook, with investors weighing enterprise growth, online retention, and AI-related investment against the competitive backdrop.